At Bank of Leather, we believe in providing premium quality leather goods that exceed your expectations. However, we understand that sometimes things don't go as planned, and you may need to return or exchange an item. Don't worry, we've got you covered! Our return and refund policy is designed to ensure your shopping experience with us is as smooth and satisfying as possible.

Eligibility for Returns

• Items must be returned within 30 days of the delivery date.
• Items must be in their original condition, unworn, and with all tags attached.
• Personalized or customized items are not eligible for return unless they are defective or damaged upon arrival.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective or damaged. We recommend using a trackable shipping method to ensure safe return delivery.

Exchanges

We currently do not offer direct exchanges. If you would like to exchange an item, please initiate a return for the unwanted item and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at info@bankofleather.com with photos of the damaged or defective item. We will provide a prepaid shipping label for the return and offer a replacement or refund upon inspection.

Thank you for choosing Bank of Leather for all your leather goods needs. We appreciate your trust in us and look forward to serving you again soon!